My Orbi Router and Satellite Are Not Connecting. What to Do?

Netgear Orbi routers are known for their high speed and connectivity range. However, there are occasions when users encounter issues with their Orbi device. And one of the topmost issues on the list that bug users is 'Netgear Orbi not connecting to the satellite'.

To prevent you from facing the same issue, I've mentioned some tips in this article. These tips will help you stay far away from the issues that your Orbi device might cause in near future. So, waste no further time to scroll down and get to the troubleshooting tips.

Troubleshooting: Netgear Orbi Router and Satellite Not Connecting

Mentioned below are the topmost reasons that might stop your Netgear Orbi router from connecting to the satellite:

  1. Check the Hardware of the Orbi Device

Reason: One of the major reasons why your Orbi router and Orbi satellite not connecting is because of a faulty hardware. It might be due to worn-out power cable, damaged wall socket, fused power LED light, etc.

Solution: Before connecting your Orbi router to the satellite, check whether the power cable you're using is in good condition or not. If not, replace the cable with a new one immediately. Also, if the power LED of your device is blinking rapidly, it is recommended that you power cycle your Orbi. Doing so will fix the faulty hardware.

  1. Keep Your Orbi Away From Electronic Devices

Reason: The location of your WiFi device plays a major role when it comes to its proper functioning. If your Orbi router or satellite isn't placed at its ideal location, you're bound to face technical issues.

Solution: Place your Netgear Orbi router in a clean and well-ventilated area. Also, your Orbi router as well as satellite shouldn't be surrounded by cordless phones, washing machines, Bluetooth speakers, refrigerators, microwave ovens, televisions, treadmills, or any other device that might create signal interference.

  1. Perform Netgear Orbi Firmware Update

Reason: Another common reason that compels users to face the 'Orbi router not connecting to satellite' issue is an outdated or corrupted firmware. Are you sure that the firmware of your Netgear Orbi device is updated to its latest version?

Solution: If you haven't updated the firmware of your device yet, waste no time in updating it now! Otherwise, you'll end up getting stuck with various other technical issues. Relax! Performing Orbi firmware update isn't rocket science. All you need to do is, access the page and follow the on-screen instructions.

  1. Fix the Sync Button on the Satellite

Reason: Did you check the Sync button on both your WiFi devices before connecting them? Well, there, you just found another reason why you're facing the 'Orbi router not connecting to the satellite issue. A damaged sync button.

Solution: Before pressing the Sync button on both your devices, make sure that it is not damaged. On the off chance if it is, then without wasting any more time, get it fixed.

  1. Reset the Netgear Orbi and Satellite

Reason: Sometimes, regardless of how careful you are being, issues are bound to trouble you. You can't really figure the reason out, but you can definitely take a step to troubleshoot the issue.

Solution: If none of the tips will help you in troubleshooting the issue, take the help of the my ultimate fix. And that is, factory default reset. Mentioned below are the step-by-step guidelines that you need to follow in order to restore your device to its factory default settings:

  • Connect the Netgear Orbi router to the modem.

  • Look for the Reset button at the bottom of your device.

  • Once you find the button, press it carefully using an oil pin.

Note: You can reset your Netgear Orbi device by accessing the orbilogin administrative page.



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  1. author
    27 Aug 2019
    Tomas Mandy

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    1. author
      27 Aug 2019
      Britney Millner

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  2. author
    27 Aug 2019
    Simon Downey

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