How to Fix a Netgear Router That is Not Working

My Netgear WiFi router is not working. Why is it not connecting to the internet? Why can't I access default IP? Why is my Netgear router not functioning properly? If such questions are becoming a pain in the head, then know that we've got your back. In this article, you'll find everything required troubleshoot the issues your router is causing. So, without any further ado, read on.

Why is Your Netgear Router Not Working?

Well, there can be a number of reasons why your router is just not ready to work properly. Walk through some of those reasons and know how to troubleshoot the issues you're facing with your WiFi device:

  • Your router and modem aren't connected

  • There's an internet issue from the end of your ISP

  • The Ethernet cable connecting your devices is worn out

  • You haven't updated the firmware of your device

  • Interference from transmitting appliances

Guidelines to Fix Netgear WiFi Router Issues

Whatever issue that you're facing with your home router can be resolved if you follow the troubleshooting tips outlined below properly. So, let's get started, shall we?

  1. Restart Your Netgear Router

Restarting the router is the first thing that most users prefer doing when their WiFi device stops working out of the blue. Perhaps, you should try restarting your device too. Who knows, it might work for you? Relax! Restarting your device doesn't take much of an effort. All you need to do is, unplug your device from the wall socket, give it some time to rest, and then, plug your device back into the wall socket. See? It's that simple!

  1. Move the Router Close to the Modem

Placing your router close to the modem is another thing that you can do in order to fix the issues you're facing with your device. Make sure that your router and modem are within the range of each other. Keep both your WiFi devices away from electronic devices like Bluetooth speakers, baby monitors, etc. The reason being, such devices are prone to cause interference in the WiFi signals of your WiFi router

  1. Update the Router's Firmware

If the firmware of your Netgear router is outdated, then you won't take much time to run into technical glitches. Therefore, make sure that the firmware of your device is updated. Mentioned below are the instructions that you need to follow in order to update your WiFi device:

  • Power on your Netgear WiFi router.

  • Use a cable to connect your router to the modem.

  • Access and go to Settings.

  • Look for the Firmware Update option.

  • Once found, click on it.

  • Within some time, your Netgear WiFi router will get updated.

Note: You can also update the firmware of your router by accessing the default router login IP.

  1. Call Your Internet Service Provider

A weak internet connection is one of the major reasons why you aren't able to access the setup wizard. Therefore, ensure that your WiFi device has access to a seamless and blazing-fast internet connection.

If the internet issue doesn't get resolved, feel free to get in touch with your Internet Service Provider. After all, you can't be certain that the internet issue isn't from their end, right?

  1. Check the Hardware

If you've tried everything on the list but your router is still giving you a headache, then it's probably because of a hardware issue, such as a damaged antenna. Thus, it is recommended that you cross-check the hardware warranty of your Netgear router. If you've exceeded the limit, then you know what to do!

Wrap Up

Hopefully, this article might have assisted you in troubleshooting whatever issue you've been facing with your Netgear router. If we were of some help to you, feel free to leave a word of appreciation in the comments section below.


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  1. author
    27 Aug 2019
    Tomas Mandy

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    1. author
      27 Aug 2019
      Britney Millner

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  2. author
    27 Aug 2019
    Simon Downey

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