QBDBMgrN Not Running On This Computer Error| Let's Rectify it
As a QuickBooks user, have you ever received QBDBMgrN not running on this computer error? If not, then let us inform you that it occurs while turning on multi-user mode in QuickBooks Desktop to connect to the company file stored on another computer at a different location. A user might see an error message with the error pop-up stating, “This company file is on another computer, and QuickBooks needs some help connecting.” There can be many reasons behind the occurrence of multi-user errors that we are going to discuss with you ahead in this post, along with the troubleshooting solutions.
Looking for instant troubleshooting assistance to resolve QBDBMgrN not running on this computer error? If yes, feel free to speak to our QuickBooks professionals at the toll-free number (844-888-4666).
What causes QBDBMgrN has stopped working error?
The followings are the reasons that can trigger QBDBMgrN has stopped working error while turning on multi-user mode in QuickBooks Desktop:
- 1. QuickBooks Database Server Manager is not working on the host computer.
- 2. The Windows Firewall is blocking the QuickBooks Database Server Manager from connecting to the internet.
How to rectify QBDBMgrN not running on this computer error?
Solution 1) Run the QuickBooks Database Server Manager on the host computer
- 1. On the host computer, get the QuickBooks Tool Hub of the most recent version (18.104.22.168).
- 2. Choose the downloaded installation file named QuickBooksToolHub.exe and follow the on-screen instructions.
- 3. Agree to the terms and conditions to complete the installation of QuickBooks Tool Hub.
- 4. Double-select the QuickBooks Tool Hub’s icon to open the application.
- 5. Choose the Network Issues tab at the left pane of the screen.
- 6. Select the QuickBooks Database Server Manager button.
- 7. Click on the Browse button to find and choose the QuickBooks company file.
- 8. Select the Start Scan button.
- 9. Once the Database Server Manager is done scanning the company file, select the Close button.
- 10. Open QuickBooks Desktop and try to turn on multi-user mode.
Solution 2) Make server’s firewall exception for the QuickBooks Database Server Manager
- 1. On the keyboard, press the Windows key to choose the Start menu.
- 2. Type “Firewall” into the search column and select Windows Firewall Defender from the list of search results.
- 3. Select the Advanced Settings link at the left pane of the window.
- 4. Right-click Outbound Rules and then choose the New Rule option.
- 5. Choose the Program option and then select the Next button.
- 6. Select the This Program Path button and then the Browse button.
- 7. On the keyboard, press the Windows and E keys at the same time to open File Explorer.
- 8. Open the C: drive and then navigate to the following path: C:\Program Files\Intuit\QuickBooks (version year).
- 9. Search for the QBDBMgrN.exe file in the folder and select it.
- 10. Select the Next button.
- 11. Choose the Allow the Connection option and then select the Next button.
- 12. Make sure to select all the profiles and then choose the Next button.
- 13. Create a new rule with the name “QBFirewallException(name.exe).”
- 14. Repeat the aforementioned steps to create inbound rules, except you are required to select Inbound Rules instead of Outbound Rules.
Even after following the troubleshooting solutions explained above in the post, if QBDBMgrN not running on this computer error persists, then there might be some network connectivity issues between the workstation and the server. Our recommendation for you is to run the QuickBooks File Doctor tool from QuickBooks Tool Hub and see whether this fixes the error or not. For additional troubleshooting assistance to resolve the multi-user error, don’t hesitate to speak to our technical experts at the toll-free number (844-888-4666).